AI Call Deck
AI Call Deck dashboard showing calls, appointments, and operational status

AI front office for local service businesses

AI Call Deck

Answer, qualify, book, and transfer from one operational workspace.

AI Call Deck is a web application that answers incoming business calls, captures caller details, schedules appointments, and transfers callers to human staff using each business's approved rules.
Realtime call handling Appointment management Contextual human transfer Tenant-isolated workspace

Application purpose

An AI receptionist and appointment workspace for small businesses.

AI Call Deck helps a business answer customer phone calls when its team cannot. The AI receptionist uses information supplied by that business to answer routine questions, collect the caller's name and phone number, check the business's scheduling rules, create appointments, and transfer a caller to an available person.

Authorized business users review calls, transcripts, appointments, transfers, and account usage in a tenant-isolated dashboard. Google Calendar is an optional integration used only to synchronize appointment events selected or created through AI Call Deck. See exactly how the integration works.

One reception workspace

Calls and calendars stay connected

Configure your business once, then review conversations, manage bookings, and keep your availability current from one dashboard.

AI receptionist

Responds with your approved business information and receptionist script.

Calendar synchronization

Creates, updates, and cancels connected Google Calendar events when bookings change.

Operational visibility

Review call transcripts, live activity, appointment outcomes, and account usage.

AI Call DeckSanitized demo workspace
Calls today12
Confirmed4
AI response1.2s
Recent callsStatus
New appointment enquiry+1 555 0142 · 3 minBooked
Opening hours question+1 555 0187 · 1 minAnswered
Requested a team member+1 555 0120 · LiveTransferred

From ring to resolution

A phone workflow your team can inspect.

The receptionist uses each tenant's approved information, takes action through validated tools, and keeps a searchable record.
  1. 01
    Answer

    The realtime receptionist greets the caller using the business's own script.

  2. 02
    Understand

    Business context, services, hours, breaks, and policies guide the response.

  3. 03
    Act

    Appointments are checked and saved, then synchronized when Google is connected.

  4. 04
    Escalate

    Human requests transfer to the business's dedicated extension.

Pricing

Packages that follow your call volume.

Public packages come directly from the same billing controls used by the platform administrator.

A dependable AI front desk for growing local businesses.

Essential 1K

Growing local service businesses using up to 1,000 AI call minutes each monthKeep every customer opportunity moving with 1,000 monthly AI receptionist minutes. Essential 1K answers routine calls, captures caller details, books appointments, synchronizes calendars, and can route callers to your team from one secure operations dashboard.
$449.00 USD/ month
1000 included minutes each month
  • 1,000 included AI receptionist minutes each month
  • One local US or Canadian call-forwarding number
  • Realtime AI call answering with business-aware responses
  • Appointment booking and Google Calendar synchronization
  • Caller details, lead capture, transcripts, and call history
  • Eligible for up to 7 days and 25 trial minutes
  • New calls pause when the monthly allowance is exhausted
$449 billed monthly. Included minutes reset each billing cycle and do not roll over. New AI calls pause when the monthly allowance is exhausted. Number availability, package approval, and trial approval apply.
Best volume value

High-volume coverage with the strongest included-minute value.

Scale 5K

High-volume local service organizations and multi-staff offices with substantial inbound demandScale 5K is built for established service operations that depend on consistent phone coverage across the month. With 5,000 AI receptionist minutes, centralized booking, lead capture, call intelligence, and human transfer, teams can manage substantial inbound demand without adding front-desk complexity.
$1,499.00 USD/ month
5000 included minutes each month
  • 5,000 included AI receptionist minutes each month
  • One local US or Canadian call-forwarding number
  • High-capacity realtime AI answering and customer qualification
  • Appointment booking with Google Calendar synchronization
  • Lead pipeline, searchable transcripts, and outcome analytics
  • Eligible for up to 7 days and 25 trial minutes
  • New calls pause when the monthly allowance is exhausted
$1,499 billed monthly. Included minutes reset each billing cycle and do not roll over. New AI calls pause when the monthly allowance is exhausted. Number availability, package approval, and trial approval apply.
Compare all available packages

Common questions

Know how the receptionist fits before you connect it.

Clear operational boundaries matter when software speaks with your customers.
Does AI Call Deck replace my business phone number?

No. AI Call Deck works with your assigned calling setup and can route callers to a dedicated human extension when a person is requested.

Can each business have different services and opening hours?

Yes. Every tenant has an isolated business profile, call script, services, policies, timezone, opening hours, break hours, calendar connection, and extensions.

What happens if Google Calendar is not connected?

Appointments are still saved to the tenant's internal dashboard calendar. When Google Calendar is connected, appointment creation, changes, and cancellations synchronize automatically.

Can callers ask for a human?

Yes. Each customer account receives a dedicated human SIP extension and credentials so the AI receptionist can transfer a caller to a person.

View all help topics

Google Calendar integration

Appointment sync is optional and user-controlled.

A signed-in business user must deliberately select Connect Google Calendarbefore AI Call Deck requests access. The app uses the connected account's email to identify the connection and Calendar event access to create confirmed appointments, update them when they are rescheduled, and delete them when they are cancelled. It does not use Google user data for advertising or sell that data. The user can disconnect at any time. Read Google Calendar integration and our Privacy Policy for complete details.

Ready to shape your reception workflow?

Give every caller a clear next step.

Start with an account Talk through your setup