AI Call DeckHelp
Answers before your first call.
Start with the operating questions that matter most. Account-specific configuration remains available inside the dashboard.Does AI Call Deck replace my business phone number?
No. AI Call Deck works with your assigned calling setup and can route callers to a dedicated human extension when a person is requested.
Can each business have different services and opening hours?
Yes. Every tenant has an isolated business profile, call script, services, policies, timezone, opening hours, break hours, calendar connection, and extensions.
What happens if Google Calendar is not connected?
Appointments are still saved to the tenant's internal dashboard calendar. When Google Calendar is connected, appointment creation, changes, and cancellations synchronize automatically.
Can callers ask for a human?
Yes. Each customer account receives a dedicated human SIP extension and credentials so the AI receptionist can transfer a caller to a person.
Can I review what happened during a call?
The dashboard provides searchable call history, chat-formatted transcripts, live call activity, booking outcomes, duration, and AI response latency where available.
Is the service limited to dental offices?
No. The receptionist is configured from each tenant's own business information, making it suitable for many appointment-driven and service-based small businesses.