AI Call DeckFor HVAC, plumbing, and field service teams
Keep taking service requests while your crew is on a job.
When the team cannot reach the phone, AI Call Deck can answer routine questions, record the caller's details, check your booking rules, and offer an available appointment or a human handoff.
A real call pattern
From first ring to a clear next step.
- 01
A homeowner calls while your technician is with another customer.
- 02
The receptionist asks for the service needed, location, and a callback number.
- 03
It checks the availability you configured before proposing a booking.
- 04
An urgent or unfamiliar request can be handed to an available person or recorded for follow-up.
Operational outcomes
Configured around your business.
- Capture missed-call details
- Check real appointment slots
- Keep a searchable call record
- Transfer within your team
Questions
Know the boundaries before you launch.
Can it promise emergency dispatch?
No. Emergency handling depends on the hours, transfer rules, and staffing that your business configures. Set a clear fallback when nobody is available.
Do I need to replace my business number?
No. You can forward calls from your existing number to an assigned number. The exact forwarding steps depend on your carrier, and number availability varies.
Keep your business number. Forward it to a platform-assigned number after phone setup; availability and carrier forwarding steps vary. Compare packages.