For property and facilities teams

Capture the request, document the context, and route it clearly.

AI Call Deck can distinguish a routine scheduling enquiry from a request that needs a person, capture a callback number, and keep the conversation available for review.

Request a demo Create an account

AI Call Deck business setup and call-handling rules

A real call pattern

From first ring to a clear next step.

01
A tenant or prospect calls when the office is busy.
02
The receptionist identifies the property, reason for calling, and a safe callback number.
03
Routine appointments can be checked against configured availability.
04
Urgent or sensitive matters follow your staffed transfer and fallback rules; no emergency response is promised.

Operational outcomes

Configured around your business.

Capture property context
Document conversations
Set transfer rules
Manage follow-up in one place

Questions

Know the boundaries before you launch.

Does it dispatch emergencies?

Not by itself. Your business must configure and staff any urgent transfer path, and callers should use emergency services when appropriate.

Can a person take over?

Yes, when a human extension is active and available. You can review transfer outcomes and use a fallback when nobody answers.

Keep your business number. Forward it to a platform-assigned number after phone setup; availability and carrier forwarding steps vary. Compare packages.